Entering a new era of customer service

Author: Jade
Published: 6 December 2021
Categories: News
CXP has partnered with leading technology vendors VKY Intelligent Automation and Humley to enable our clients to deliver customer service, faster & more efficiently with intelligent contact centre solutions. Through this partnership, we can offer organisations transformative contact centre solutions which combines real-world experience of contact centre environments with innovative Intelligent Automation technologies to deliver […]

CXP has partnered with leading technology vendors VKY Intelligent Automation and Humley to enable our clients to deliver customer service, faster & more efficiently with intelligent contact centre solutions.

Through this partnership, we can offer organisations transformative contact centre solutions which combines real-world experience of contact centre environments with innovative Intelligent Automation technologies to deliver tangible and impactful outcomes for customers.

The Solution

The solution combines CXP’s market-leading and agile contact centre expertise and services, with best-of-breed Intelligent Automation technologies including Robotic Process Automation and Conversational AI Assistants / chatbots to deliver enhanced service delivery and increase operational efficiencies.

Find out more about this exciting era here.